Dear Client,

As part of our Quality Management System, we are conducting a survey to establish the level of customer satisfaction amongst our clients.

The questionnaire below won’t take you long – about the time it takes you to have a coffee – and it allows us to gather information about the importance of the various aspects that go towards achieving customer satisfaction, and the performance of the companies in Faenza Group.

It will enable us to identify the action we need to take in the future to serve you better, focusing on the areas where we have not lived up to your expectations.

As a token of our gratitude for your time and cooperation, you will find a voucher that you can spend as you wish on our online portal.

Best regards.

Form valid until 5 June 2015.

Filling in and submitting this form (~ 5 minutes) can earn you a voucher worth Euro 20 which you can spend at